Data Protection - Canine-Shop.com | K9-Shop.com

Anonymous Data Collection

You can visit our website without telling us who you are. We only know the name of your Internet service provider, and the website from which you visited us. This information is analyzed for statistical purposes. You, as the individual user, remain anonymous.

You can visit our website without telling us who you are. We only know the name of your Internet service provider, and the website from which you visited us. This information is analyzed for statistical purposes. You, as the individual user, remain anonymous.

Online Advertisement Program

We use the online advertising product “Google AdWords” and have opted in to conversion tracking. The conversion tracking cookie is set on your browser only when you click on an ad delivered by Google for an advertiser who has opted in to conversion tracking. These cookies expire within 30 days and do not contain information that can identify you personally.

If this cookie has not yet expired, when you visit certain pages of the advertiser’s website, Google and the advertiser will be able to tell that you clicked the ad and proceeded to that page. Each advertiser gets a different cookie, so no cookie can be tracked across advertiser websites.

The information gathered with the aid of conversion cookies serves to compile conversion statistics for AdWords customers who have opted for conversion tracking. The customers are informed of the entire number of users that clicked on their ad and were forwarded to a page that had a conversion tracking tag. However, they receive no information that would allow them to identify the user personally.

If you want to disable conversion tracking cookies, you can set your browser to block cookies from the “googleadservices.com” domain.

For further information on the topic of “data protection” in connection with the online advertisement program Google AdWords, please go to http://www.google.com/privacy_ads.html.

Collection and Processing of Personal Data

Personal information is only collected if you disclose it to us, for example, in order to implement a purchase contract, participate in a survey, or register with us for personalized services. This data will be transferred in encrypted form to avoid data misuse by a third party.

Usage and Forwarding of Personal Data

The personal information collected in connection with our website will be used for order placement and processing your inquiries without requesting your explicit permission. However, your personal information will only be used for advertisement purposes and market research as well as the need-oriented design of the electronic services, if you have previously given your permission. The use of your information for the purpose of customized advertisement also requires your permission.

Furthermore, no information will be forwarded to third parties. Of course, you may revoke your permission at any time. We will only forward the information (name, address) that is needed to expedite the smooth processing of your orders.  This includes our shipping service "GLS, Österreichische Post AG" (package shipments) and our shipping forwarder service “Gebrüder Weiss Logistik” (pallet shipments), as well as other shipping forwarders which we contract to deliver your ordered products.

Usage of Cookies

On a number of pages, we use cookies to make visiting our website more attractive and enable the use of certain functions. The term “cookies” refers to small information files that your browser can store on your computer. The process of storing a cookie is also referred to as “setting a cookie”.

Based on your wishes, you can set your browser either to be informed when a cookie is stored, so that you can decide on acceptance on a case-by-case basis, or to accept all cookies, or to reject all cookies.

Our web shop is set up so that you can place your order, no matter how your browser is set for cookies.

Cookies can be used for a variety of purposes, e.g., to recognize that your PC already visited a web page (permanent cookies) or to store the items most recently viewed (session cookies). We use cookies to provide an increasing level of user convenience, e.g., to fill in the username for subsequent orders (for reasons of security, of course password must be entered manually), and for the purpose of giving kickbacks to advertisement partners for exchange services. However, our business partners are not permitted, nor is it possible for our business partners, to obtain, process or use personal data by means of our web site using cookies. Most of the cookies we use are deleted from your hard drive after ending the browser session (session cookies). Other cookies remain on your computer, and enable us to recognize your computer at your next visit (permanent cookies).

The way we use cookies in our web shop poses no risks or threat to you. To use our convenience functions, we recommend that you allow the acceptance of cookies for our web shop.

What is SSL?

SSL (Secure Socket Layer) is a security technology which guarantees that your personal data, including credit card information, login data and payment method, are securely transferred via the Internet. The data are encrypted so that they are readable only for the payment system.

Which of your data are transferred encrpypted? 

• Personal data (Address, telephone number etc.) 

• Login data (username and password) 

• All methods of payment selected - credit card and account information

Additional Information and Contacts

In accordance with the Federal Data Protection Act, you have the right to obtain information at no charge regarding your stored data, as well as the right to insist on the correction (if applicable), blocking or deletion of this information.

With regard to your data, you may send information, deletion or correction requests, or suggestions to our data protection officer at any time:
           
The Data Protection Officer

E-Mail: datenschutz(at)canine-shop.com